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Notice of Feature Limitations for Paid Plans Following Twitter API Monetization

Please refer to the previous announcement for details regarding the feature limitations of the Lite plan (free plan).

We regret to inform you that some of the feature limitations for paid plans have been modified from our initial announcement. This will result in additional feature limitations for our users. We kindly ask for your understanding and request that you review these changes once again (Added on 2023/5/30).

The Follower Management and Follower Analytics features have been resumed. (Added on 2023/6/8).

Thank you for always using SocialDog.

We would like to announce that, due to the monetization of the Twitter API, we have decided to restrict some of the features available in SocialDog's paid plans.

We sincerely apologize for this sudden announcement to all our users.

As the cost of using the Twitter API after its monetization is extremely high, we decided to significantly restrict the features of the Lite plan (free plan) from May 16, 2023. However, upon careful review of SocialDog's Twitter API usage, it became clear that restricting features only for the Lite plan would make it difficult to stay within the Twitter API usage limits. Therefore, we regret to inform you that we have also decided to restrict some features for paid plans.

Moving forward, to meet your expectations, we will leverage the Enterprise API, which will become newly available due to the Twitter API monetization, to provide even more sophisticated and stable services than before. The Keyword Monitor, which will undergo significant restrictions this time, is planned to be revamped into a system utilizing the Enterprise API, offering features such as real-time post acquisition and notification, as well as the ability to search posts from the past 30 days.

We apologize for any inconvenience this may cause and appreciate your understanding.

Changes​

The features available in paid plans will be changed as follows:

| Feature | Business Plan | Pro Plan | Lite+ (formerly Basic) Plan (including former Pro Plan (2016) and Pro Plan (2017)) |

| :-------------------------------------------------------------------- | :--------------------------------------------------------------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------- | :--------------------------------------------------------------------------------- |

| Data Acquisition*1 | Once per day | Once per day | Once per day |

| Checking @Tweets (Inbox)(Updated on 2023/5/30) | Available (no change) | Discontinued | Discontinued |

| Keyword Monitor**(Updated on 2023/5/30)** | Temporarily Suspended (from approximately June 1, 2023. Details regarding the suspension period are provided below) | Temporarily Suspended (from approximately June 1, 2023. Details regarding the suspension period are provided below) | Discontinued |

| Display of Sent Follow Requests*2 | Discontinued | Discontinued | Discontinued |

| RSS Auto-Posting Monthly Post Limit (for the past 1 month)*3**(Updated on 2023/6/8)** | 300 | 100 | 30 |

| Checking Tweets Posted Outside SocialDog (Post History)(Updated on 2023/5/30) | No change | Discontinued | Discontinued |

| Follower Management**(Updated on 2023/6/8)** | Resumed | Resumed | Resumed |

| Liking Tweets**(Updated on 2023/6/8)** | Discontinued | Discontinued | Discontinued |

  • *1 "Data Acquisition" includes retrieving post history, follows/followers, and @tweets. This includes data acquisition from Twitter performed automatically on the server, as well as the manual data acquisition function accessible via the arrow button (Get latest data from Twitter) in the upper-left corner of the SocialDog screen.
  • *2 "Display of Sent Follow Requests" is a feature within the Follower Management function that indicates whether a follow request has been sent to a private account. Sending follow requests will continue to be possible.
  • *3 "RSS Auto-Posting Monthly Post Limit" refers to the maximum number of tweets that can be posted via RSS auto-posting within the most recent month (Updated on 2023/6/8). This is a newly added restriction. If the "RSS Auto-Posting Monthly Post Limit" is reached, any tweets exceeding the limit will not be posted.

Effective Date​

May 22, 2023 (Changes will be gradually implemented)

* Changes to the "Checking @Tweets" function, "Keyword Monitor," and "Checking Tweets Posted Outside SocialDog (Post History)" function are scheduled for June 1, 2023.

Regarding Temporarily Suspended Features (Updated on 2023/6/13)​

Keyword Monitor​

Due to contractual issues with the Twitter API, the provision of the Keyword Monitor will be temporarily suspended. However, the Keyword Monitor will be rebuilt utilizing the Enterprise API (Full Archive Search), which is the paid version of the Twitter API, and will be released soon.

Q&A​

Q. What is the Twitter API?​

A. The Twitter API is a mechanism that allows external services to utilize Twitter data. Its monetization was announced by Twitter Inc. in March 2023.

Q. What happens if I have already set up RSS auto-posting?​

A. Previously configured RSS auto-posts will continue to operate.

However, if the number of tweets posted via RSS auto-posting in a month exceeds the "RSS Auto-Posting Monthly Post Limit," the RSS auto-posting function will cease operation.

We sincerely apologize for any significant inconvenience caused to our users due to these changes in our services. We also deeply regret any trouble caused by the sudden nature of these changes.

SocialDog will continue to strive daily for development to provide services that satisfy all our users.

We appreciate your continued patronage.