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Last updated: 2026/6/1

Use two-factor authentication

Supported Plans
FreePersonalProfessionalBusinessEnterprise

Enabling two-factor authentication (2FA) enhances account security by requiring an additional piece of authentication information in addition to your password during login.

Enable Two-Factor Authentication

  1. Navigate to Account Settings -> Security.
  2. Click [Enable] in the lower right corner.
  3. Enter your SocialDog account password and click [Next].
  4. Install an authenticator app on your smartphone or other device.
  5. Scan the QR code using your authenticator app.
  6. Enter the 6-digit one-time password displayed in your authenticator app into the field on the screen. → Two-factor authentication will be enabled.
  7. To store your backup codes, click [Download] or [Print] and keep them in a secure location.

If the QR code cannot be scanned by your authenticator app
  1. Hover over [Cannot scan?].
  2. Manually enter the "Account Name" and "Key" into your authenticator app.
  3. The account will be added to your authenticator app, and a 6-digit one-time password will be displayed.

Log In with a Two-Factor Authenticated Account

Accounts with two-factor authentication enabled can be logged into using the following steps:

  1. Access the login screen.
  2. Enter your email address and password, then click [Log In].
  3. Enter the 6-digit one-time password displayed in your authenticator app, then click [Authenticate] to log in.
tip
  • If you are unable to log in with two-factor authentication, please refer to Unable to Log In to SocialDog.
  • When logging in with a Google or Apple account, SocialDog's two-factor authentication will not be required.

Disable Two-Factor Authentication

Two-factor authentication can be disabled using the following method:

  1. Navigate to Account Settings -> Security.
  2. Click [Disable] in the lower right corner.
  3. A confirmation screen will appear; click [Disable] to disable two-factor authentication.