Define roles for each team member's social media account.

Supported Plans

BusinessEnterprise

This document explains how to set "Roles per Social Media Account" for team members, allowing you to restrict the operations each team member can perform on specific social media accounts.

Capabilities

• Restrict features accessible by team members.
• Allow specific members to only create post drafts.
• Prevent accidental posting to social media accounts outside of their responsibility.

Roles per Social Media Account

The following two roles can be set for each social media account:

Social Media Account Administrator

• Can perform all operations related to the social media account.
• Post approval (not yet released)

Post Editor

• Create and edit post drafts.
  • Cannot "Schedule Post" or "Post Now".
• Can use features other than posting (e.g., analytics, keyword monitoring, follower management) without restrictions.
• Request post approval (not yet released)

tip

• Immediately after linking a social media account, the team member who linked it is automatically set as "Social Media Account Administrator," and other team members are set as "Post Editor."
• Even if a team role is "Owner" or "Administrator," features exclusive to the "Social Media Account Administrator" cannot be used if the role per social media account is not "Social Media Account Administrator."
• When the post approval feature is released in the future, the operations described above will also become available.

Features Available per Role

Posting Permissions	Social Media Account Administrator	Post Editor
Add Draft	✔	✔
Edit Draft	✔	✔
Delete Draft	✔	✔
Add Scheduled Post	✔
Edit Scheduled Post	✔
Delete Scheduled Post	✔
Move Scheduled Post to Draft	✔
Set Schedule Slots	✔
Add Post to Schedule Slot	✔
Post Now	✔
Delete Post from History	✔
Republish Error Post	✔
Delete Error Post	✔
Add RSS Auto-Post	✔
Edit RSS Auto-Post	✔
Delete RSS Auto-Post	✔

Changing Roles per Social Media Account

Team "Owners" or "Administrators" can change the roles of team members per social media account.

1. Click the team icon in the bottom left corner of the screen -> Team Members.
2. Click on the member whose role you want to change.
3. Under "Role per Social Media Account," select either "Social Media Account Administrator" or "Post Editor."

tip

• Roles per social media account can also be set when inviting users. For details, refer to Inviting Other Users to Your Team (Managing Multiple Social Media Accounts with Multiple Users).
• Members with a team role of "General User" cannot view the team members screen, and therefore cannot see information about other members or roles per social media account.