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October 7, 2024

Enhancements and Bug Fixes

  • The Instagram Account Dashboard now supports Stories metrics.
  • Enhanced clarity of error messages when attaching videos longer than 140 seconds.

2024/9/9

Bug Fixes and Improvements

  • Re-enabled the 'Like' feature for posts directly from the inbox.
  • The 'Post Performance and Post Details' feature is now generally available.
  • Data from the pie charts in the 'Followers' analysis, covering 'Public/Private Status, Posts, Followers, Following, Follow Direction, Likes, Lists, and X (Twitter) Account Creation Year,' can now be downloaded as a CSV.
  • Added 'Number of Posts, Followers, Following, and Net Increase in Posts' data to the Benchmark (Beta) feature.
  • Improved the post preview for X (Twitter) posts.

August 26, 2024

New Features

  • The "Traditional/Multi-Post" feature now supports posts exceeding 140 characters (280 characters for English).
    • This feature is available to users subscribed to X Premium (formerly Twitter Blue).
    • The maximum character count for posts is 12,500 for Japanese and 25,000 for English.
    • For more details, please refer to Configure Post Content.
  • Added new metrics for Reels posts in the Instagram Analytics feature.
    • Newly added metrics include "Impressions, Plays, Replays, Watch Time, and Average Watch Time".
    • These are available in Instagram Analytics > "Post Performance, Media, and Hashtags section below the post list".
  • Added new metrics for Feed posts in the Instagram Analytics feature.
    • Newly added the "Shares" metric.
    • This is available in Instagram Analytics > "Post Performance, Media, and Hashtags section below the post list".

Bug Fixes and Improvements

  • Adjusted X (formerly Twitter) post previews to more accurately match official posts.

  • Added a "Refresh Now" button allowing manual refresh of X (formerly Twitter) follower/following data.

  • Added "3, 7, and 14" days to the configurable periods for inactive status.

August 15, 2024

New Features

  • The "Create Consecutive Posts" feature is now available within the "Multi-Post" functionality.

    • This allows you to create multiple posts consecutively.
  • The "Add to Top of Schedule" and "Add to Schedule" features are now available within the "Multi-Post" functionality.

  • The Benchmark (Beta) feature is now available.

    • You can compare your connected account with other accounts you wish to benchmark.
    • For more details, please refer to Benchmark (Beta).

Bug Fixes and Improvements

  • You can now attach multiple videos and GIF images within the "Classic Post" feature.

7/30/2024

New Features

  • The "Post Details (Beta)" feature is now available.
    • It allows you to view metrics such as hourly impressions and hourly replies for individual posts.
    • It can be accessed by clicking on a post within the "Post Performance (Beta)" feature.
    • Data can also be downloaded as a CSV file.
    • For more details, please refer to Post Performance (Beta).

2024/7/16

New Features

  • The "Multi-Post" feature is now available.
    • You can collectively manage posts for X (formerly Twitter), Instagram, and Facebook accounts using the "Multi-Post" feature.
    • This feature can be enabled by navigating to Team Settings and clicking "Turn On Multi-Post".
  • For feedback or requests regarding this feature, please contact us via the Contact Form.

*Please note: The conventional posting feature remains available.

*Please note: The on/off setting for the "Multi-Post" feature is configured per team.

June 3, 2024

Bug Fixes and Improvements

  • The "Display Latest Posts" feature has been deprecated. Thank you for your past use of this feature.
  • Some menu labels have been updated:
    • "Settings per Account" → "Settings per SNS Account"
    • "Settings" → "Settings per SNS Account"

May 20, 2024

New Features

  • The Enterprise plan now supports expanded social media account connections, increased team members, and higher keyword monitor data acquisition limits.

    • This is beneficial for users who wish to manage a greater number of social media accounts or acquire data for more registered keywords.
    • For inquiries regarding Enterprise plan customization, please contact us via the inquiry form.
  • "Post Performance (Beta)" has been added to the analytics features. Available for Enterprise and Business plans.

    • You can view detailed impression and like counts on an hourly or daily basis.
    • For feedback or requests regarding this feature, please contact us via the inquiry form.

May 7, 2024

New Features

  • A new feature is now available that allows users to follow step-by-step instructions while linking their Instagram account on smartphones.
    • This feature can be accessed by selecting "Open Instructions in Picture-in-Picture" when initiating the Instagram linking process.

2024/4/23

Bug Fixes and Improvements

  • Resolved an issue where post content was not displayed correctly when using the Firefox browser.

2024/4/16

Bug Fixes and Improvements

  • Resolved an issue where re-linking Instagram accounts could fail.

April 8, 2024

Bug Fixes and Improvements

  • Due to the inability to retrieve data from X (formerly Twitter), the following items have been removed from the CSV:
    • Language
    • Time Zone
    • UTC Offset
  • For the bulk scheduling feature, the display format including seconds has been removed.

April 2, 2024

Bug Fixes and Improvements

  • Improved performance when uploading media.

March 28, 2024

Bug Fixes and Improvements

  • Resolved a display corruption issue in the 'New Post Feature' for drafts without a specified publication destination.

March 12, 2024

Bug Fixes and Improvements

  • Removed the "Analyze with whotwi" link following the termination of the whotwi service.
  • Fixed an issue where clicking on a hashtag under "Average Engagement by Hashtag" in "Post Summary" now correctly displays the "Hashtag" analysis screen.
  • Improved the design of tables with graphs within the analytics features for enhanced readability.

March 8, 2024

## Fixes and Improvements

- Images with large file sizes are now automatically compressed upon upload.

March 6, 2024

Bug Fixes and Improvements

  • Resolved an issue where Instagram and Facebook could not be linked.

2/29/2024

Bug Fixes and Improvements

  • Resolved an issue where the post preview URL was not displayed correctly in some cases.

2024/2/16

Fixes and Improvements

  • Resolved an issue where average engagement data for hashtags was not displayed.

February 1, 2024

Bug Fixes and Improvements

  • Fixed an issue where credit card information could not be deleted after cancellation.